Regional University Computing Center

FAQ

What happens if an e-mail is rejected by RHRK's spam and virus filter?

If an e-mail is detected as suspicious by RHRK's spam and virus filter, it can be rejected by RHRK. The sender of the e-mail will be notified of this process. The recipient will not receive any notification.

What is the TUK Active Directory and how can I use it in Thunderbird?

An Active Directory is a centrally stored address book, which in the case of the TUK contains the mail addresses of all employees and is automatically updated. This address book can only be used with an employee account. Here you will find Instructions for integrating the Active Directory address book into Thunderbird.

How can I subscribe to or create mailing lists?

The RHRK operates two servers on which an e-mail list management program is installed. The program allows you to configure e-mail lists, add or delete new users etc. via a web interface.

There are lists in the format listenname@uni-kl.de and listenname@rhrk.uni-kl.de: 

Contact person for setting up a list:

Philipp Graupeter (4515)

How can I make an entry in the circular mail to all members of the university?

Please send your circular mail request with the following information to the e-mail address rmreq(at)rhrk.uni-kl.de:

  1. Target group (students or all members of the university)
  2. Subject / Title (short and concise)
  3. Mail text
  4. Information about the sender (name, department, etc., contact details)

Important notes:

  • Please write your e-mail to rmreq(at)rhrk.uni-kl.de in "text only" format (no HTML or rich text)
  • Do not send attachments (pictures, videos, PDF documents): These cannot be published.
  • Your request will be checked for legal admissibility and reference to the TU Kaiserslautern in coordination with the Office of University Communication.
  • As a rule, a contribution will only be sent once.

Dates for one-time events can, if necessary, be sent again on the day of the event or alternatively one day before. Furthermore, regularly recurring events should not be advertised permanently. In this case, you can send us your notifications, for example, at intervals of several weeks (or months).

The newsletters are always inserted in the order in which they are received in the collective newsletters, which are usually sent in the afternoon. Special sending dates for the collective circular mail cannot be considered due to the large number of incoming requests. Therefore, please send us your contributions to the collective circular on the day on which you would like to receive the publication, or the day before (after sending the last circular). The mailing is regularly carried out from Monday to Friday (except on public holidays), provided that sufficient requests for circular mail have been received.


Note on job advertisements:

  • Basically, no job advertisements can be published via the collective roundmail.
  • Please use the Hiwi job exchange to advertise Hiwi jobs.


If you have any questions, please contact our hotline.

 

What is phishing and how can I protect myself against it?

Phishing refers to the attempt to obtain your personal data, usually with the aim of fraudulently misusing your account. One of many phishing methods is the sending of e-mails that ask the recipient to disclose personal data, e.g. via a linked website. Often both the e-mail and the website of another trustworthy organization (e.g. university, government agency, bank) are replicated.

Active measures taken by RHRK against phishing e-mails:

  • Use of SPAM, virus and phishing detection measures. E-mails from insecure sources and with potentially undesirable content are not accepted by the TU (no e-mails are rejected!) However, this method usually does not allow phishing e-mails tailored to the TUK to be fended off.
  • IP addresses of external servers are blocked by the TUK network if they are linked in phishing e-mails that are specifically directed at users of the TU Kaiserslautern. This at least protects users within the campus network.
  • The IP address of the linked web server of a phishing attack is reported to the respective provider.

Passive measures taken by RHRK against phishing emails:

  • You will never receive a request from RHRK - as well as from any other trustworthy service provider - to send a password or similar via e-mail.
  • In the case of administrative notices, e.g. to the RHRK password page, you will always be asked to navigate to the respective page independently using the known URL.
  • The RHRK website is only accessible via the secure https protocol. This is indicated graphically in the address line of your browser (usually by a "padlock" symbol). Phishing websites usually only use 'http'.

Tips for protection against phishing e-mails:

Unfortunately, security cannot be fully automated, so every user is responsible for their own IT systems.

  • E-mail sender addresses are free text; fraudsters can enter any name and address here. A known sender address is no guarantee for a trustworthy sender.
  • Only click on a link in an e-mail if you are sure that the link is legitimate. Under no circumstances should you click on links that ask you to provide passwords, e-mail addresses or other personal information.
  • Note that just visiting a compromised website can result in malware being installed on your PC, smartphone or tablet. Your e-mail program should therefore not allow active content.
  • Phishing e-mails are often written in very poor German or English. Particularly noticeable are grammar errors, missing umlauts or character set errors. However, the wording of phishing e-mails is getting better and better.
  • If you accidentally disclose your password, please change it immediately so that it cannot be misused to your detriment.

Further information from the Federal Office for Information Security (BSI):

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