Regional University Computing Center

Working from home for TUK employees

Note

At the moment we are working on a full translation for this page. We ask for your patience.

On this page you will find summarized information that will support you during your home office work.


Please come back: This page will be improved continuously!

Required RHRK Account

Every employee or student of the TUK should have their own RHRK account.

If no RHRK account exists for employees, their supervisor can apply for one.

If you do not know your RHRK account or password, please contact hotline(at)rhrk.uni-kl.de.

Technical requirements at home

  • PC, Laptop
  • current operating system (for Windows at least version 8 with all updates)
  • up-to-date virus scanner
  • internet access directly via mobile Internet on the device or via a home network with Internet access
  • fixed network or mobile phone connection
  • if necessary, software for the use of a terminal server
  • if necessary, software for establishing a VPN connection

Forwarding phone calls

All incoming calls to telephone lines that are authorised to make off-campus calls to landlines or mobiles can be forwarded to your home office.

Note: No authorizations need to be activated to set up call forwarding.

If you cannot set up the call forwarding feature for your office-phone, e.g. because you are at home in your home office you can send an email to telefonie(at)uni-kl.de they will set it up for you.

The following information is required to process your request:

  • Your First name and surname
  • Direct dialing at the TUK
  • Your Telephone number at home that will receive ther forwarded calls

Please use an e-mail address of the TUK for your request (the e-mail address must end with ".uni-kl.de"). We will then send you an e-mail, which you must confirm. Afterwards we will set up the forwarding for you.

If you return to the office later, you can end the forwarding yourself on most phones. Alternatively, please contact us again.

Set up forwarding

Analog (old) telephone connection

Dial *44, then the destination phone number with the 0 as prefix and finish the entry with #.

Example: *44 0 0631 123456 #

Newer telephone connections

Here the entry of the forwarding depends on the telephone model used. You can find the relevant information in the user user manuals.

Writing and receiving e-mails

There are several ways to read and write e-mails:

Use Webmail to process your e-mails without installing any additional software.

or

Set up your e-mail program on your local PC, laptop or your remote desktop (see 2 points "Remote access to your working environment").

Instructions for setting up your e-mail program

At the moment we only provide tutorials in German language:

Tutorials for setting up Exchange e-mail

Tutorials for setting up Communigate e-mail

Filesharing using Seafile

Use Seafile to exchange files with others or to synchronize files on different devices. Seafile is a privacy friendly alternative to services like Dropbox. No VPN is required.

SeaFile Rheinland-Pfalz is a cloud storage for all members of the universities and colleges of Rheinland-Pfalz.

All employees and students can log in with their login name and password of their university or college. Shibboleth can also be used as a login method on mobile devices and when using desktop clients.

External personell can use the Seafile server by invitation of an authorized user only.

SeaFile RLP Login (Web)

Log in to SeaFile with your personal account provided by your university/college.

Teamwork with the messaging platform Mattermost

teamwork.rarp-kl.de is a modern messaging platform that allows realtime cooperation on all of your devices. It is based on Mattermost. 

It can be used by all members of universities of Rhineland-Palatina. Please use the account you are given by your university. People from outside the universities are not able to login.

Login Teamwork RARP (Web)

Login process requires two steps. Log into Gitlab with your personal RHRK-Account or the account you are given by your university. You will be forwarded to teamwork.rarp-kl.de .

 Download Mattermost App

(iOS, Android, Windows, macOS, Linux)

Teamwork using the collaboration platform Skype for Business

Skype for Business is available for both, students and employees. (approval pending for employees of the Central Admin Branch):

  • Instant messaging
  • Voice calls
  • Video conferences
  • File sharing
  • Screen sharing
  • PowerPoint online

Just in case the Skype for Business client is not included in your Microsoft Office Suite it can be procured by using one of the download-links on the right hand side.

In order to use Skype for Business it needs to be activated with your RHRK-Account by entering the Serviceportal.

Once the activation is completed you can use the Skype for Business client with your RHRK-Account.

Attention, your Login address looks like this benutzername(at)uni-kl.de

Our stand alone version of Skype for Business is supported until 14.10.2025 and runs independently from Skype for Business Online.

Activation

within the TUK network only.

If you ar enot on the campus you need a running VPN connection.

FAQ

within the TUK network only.

If you ar enot on the campus you need a running VPN connection.

Available clients:

Windows (Version 2016 & 2019 per Serviceportal)

Mac

 

For your mobile devices you can get Skype for Business from the appropriate AppStore:

Android

iOS

Video conferencing with Jitsi

Jitsi is an open source high quality video conferencing application with low latency.

This application has been developed for ad hoc video calls. The more participants you have in a call, the more resources you need for your hardware.

For best use, you are advised to limit the total amount of participants to six.

If you are planning on a conference exceeding 6 participants, you should keep the usage of video and audio streaming as low as possible.

Notice: The RHRK is running the Jitsi server but cannot provide support for your conferences. We do appreciate your understanding.

Starting a Jitsi video call in your browser

Use Chrome Browser or Jitsi Client only to avoid interferences affecting all participants.

Download Client from jitsi.org

Mobile App Jitsi Meet available for iOS, Android

FAQ

on jitsi.org

Further information

on the RHRK webpages

Remote access to your Windows working environment

Use our Windows Remote desktop server to view and work with your Windows work environment on your PC or laptop.

The RHRK provides a Windows server that can be used for remote access. The applications are executed on the server and you can see and control the applications with your own devices at home.

The Windows remote desktop server or terminal server is named "ts.uni-kl.de". All authorized RHRK users are granted access to their own Windows desktop environment including their home
directory
.

In order to gain remote access to ts.uni-kl.de you have to establish a remote desktop connection through the the gatewayserver rdsgate.uni-kl.de. You do not need to establish a VPN connection.


Guide for ZV employees

If you use a service laptop, please use it as usual from home (with VPN connection to the TUK).
Alternatively you can also use the option described for working on a PC.

If your workplace has been converted to a PC in the last few months, please use the address ts.uni-kl.de as described above. This will take you to a working environment similar to your PC, which is configured as on your PC. However, individual applications are not available. If you regularly use Citrix applications (e.g. HIS or MACH C/S), please read the additional instructions for ZV employees (to the right or below) to access them.

If you usually work with a thin client, please use the address ctxxa.verw.uni-kl.de (instead of ts.uni-kl.de). This will take you directly to your usual working environment.


Instructions for external access

Windows 10 [DE] (924 KB)

Instructions on how to establish a secure RDP connection with the Windows remote desktop server "ts.uni-kl.de" through rdsgate.uni-kl.de as gateway server using a Windows 10 PC. Download

Mac OS [DE] (2 MB)

Instructions on how to establish a secure RDP connection with the Windows remote desktop server "ts.uni-kl.de" through rdsgate.uni-kl.de as gateway server using a MAC. Download

If you should run into problems setting up a remote desktop connection using a windows client you do have the option to use the Bitvise SSH client to establish a connection. Please follow the Bitvise instructions.


Additional instructions for ZV employees

Accessing ZV applications [DE] (755 KB)

Special instructions for accessing ZV applications depending on your working environment on the campus. For example if you are using a thin client, a PC or laptop at work. Download

Remote access to your Linux working environment

If you want to work under Linux, the terminal servers LINDA/LINDB or the high-performance computer Elwetritsch are available.

VPN is not required.

Linux-Terminalserver LINDA/LINDB

The two Linux terminal servers linda.rhrk.uni-kl.de and lindb.rhrk.uni-kl.de offer a standard Linux desktop (MATE) with the common Linux applications.

All RHRK account owners (employees*, students, guests of the TUK) are entitled to access.

Access is possible via:

  • SSH or X2Go (VPN connection required)
  • RDP (through gateway server rdsgate.uni-kl.de without VPN)

To set up an RDP connection from your Linux client, please follow the instructions to establish an RDP connection through the gateway server using the Linux application Remmina. If you are not using a Linux Client to set up the connection from, follow the instructions available for connecting Windows or MacOS Clients with the Windows remote desktop servers, but replace ts.uni-kl.de by linda.rhrk.uni-kl.de or lindb.rhrk.uni-kl.de.


Elwetritsch high-performance computer

The high-performance computer "Elwetritsch" offers a standard Linux desktop (MATE) with the most common Linux applications on the login nodes.

Access is possible via SSH, RDP and NX.

In addition, scientific applications such as Abaqus, ANSYS, Hyperworks, etc. can be used interactively with OpenGL support and extensive calculations can be performed via a batch system.

Employees* of the TUK are authorized to access the system. Students can also be granted access to the RHRK service portal by a member of staff.

VPN - Access to services in the TUK network

For access from home to a few IT services of the TUK, your computer or laptop must become part of the TUK network. This is realizable with the software Anyconnect, which creates a so-called VPN connection. VPN stands for Virtual Private Network. Like through a tunnel, communication with other devices in the network is secured.

You will need your RHRK account to establish a VPN connection.

A request

If it is not necessary please work without a VPN connection, in order to save resources for other users working from home.

Support

Supportoptions

Phone hotline

Tel.: +49 631 205-3170

E-Mail support request

(Please use a TUK e-mail address if possible.)

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