Working from home for TUK employees
On this page you will find summarized information that will support you during your home office work.
Please come back: This page will be improved continuously!
To be found on this page
- Forwarding phone calls
- Writing and receiving e-mail
- Common file exchange via Seafile
- Teamwork with the chat platform Mattermost
- Teamwork with the instant messenger Skype for Business
- Video conferencing with Jitsi
- Remote access to your Windows working environment
- Remote access to your Linux working environment
All these services are accessible without VPN !
Required RHRK Account
Every employee or student of the TUK should have their own RHRK account.
If no RHRK account exists for employees, their supervisor can apply for one.
If you do not know your RHRK account or password, please contact hotline(at)rhrk.uni-kl.de.
Technical requirements at home
- PC, Laptop
- current operating system (for Windows at least version 8 with all updates)
- up-to-date virus scanner
- internet access directly via mobile Internet on the device or via a home network with Internet access
- fixed network or mobile phone connection
- if necessary, software for the use of a terminal server
- if necessary, software for establishing a VPN connection
Forward phone calls
All calls to telephone extensions that have authorization for calls to the fixed or mobile network can be forwarded to the home office.
Note: No authorizations need to be enabled to set up call forwarding.
Most advanced option
With Unified Communications (UC), a modern application is available to you as an app or on the web to manage your telephone connection yourself, e.g.
- One phone number - multiple devices
- Forwarding according to caller or time
- Phone book
- Caller list and much more
Instructions and order UC
Forwarding phone calls
All incoming calls to telephone lines that are authorised to make off-campus calls to landlines or mobiles can be forwarded to your home office.
Note: No authorizations need to be activated to set up call forwarding.
If you cannot set up the call forwarding feature for your office-phone, e.g. because you are at home in your home office you can send an email to telefonie(at)uni-kl.de they will set it up for you.
The following information is required to process your request:
- Your First name and surname
- Direct dialing at the TUK
- Your Telephone number at home that will receive ther forwarded calls
Please use an e-mail address of the TUK for your request (the e-mail address must end with ".uni-kl.de"). We will then send you an e-mail, which you must confirm. Afterwards we will set up the forwarding for you.
If you return to the office later, you can end the forwarding yourself on most phones. Alternatively, please contact us again.
Set up forwarding
Analog (old) telephone connection
Dial *44, then the destination phone number with the 0 as prefix and finish the entry with #.
Example: *44 0 0631 123456 #
Newer telephone connections
Here the entry of the forwarding depends on the telephone model used. You can find the relevant information in the user user manuals.
Writing and receiving e-mails
There are several ways to read and write e-mails:
Use Webmail to process your e-mails without installing any additional software.
Set up your e-mail program on your local PC, laptop or your remote desktop (see 2 points "Remote access to your working environment").
Filesharing using Seafile
Use Seafile to exchange files with others or to synchronize files on different devices. Seafile is a privacy friendly alternative to services like Dropbox. No VPN is required.
SeaFile Rheinland-Pfalz is a cloud storage for all members of the universities and colleges of Rheinland-Pfalz.
All employees and students can log in with their login name and password of their university or college. Shibboleth can also be used as a login method on mobile devices and when using desktop clients.
External personell can use the Seafile server by invitation of an authorized user only.
Teamwork with the messaging platform Mattermost
teamwork.rarp-kl.de is a modern messaging platform that allows realtime cooperation on all of your devices. It is based on Mattermost.
It can be used by all members of universities of Rhineland-Palatina. Please use the account you are given by your university. People from outside the universities are not able to login.
Teamwork using the collaboration platform Skype for Business
Skype for Business is available for both, students and employees. (approval pending for employees of the Central Admin Branch):
- Instant messaging
- Voice calls
- Video conferences
- File sharing
- Screen sharing
- PowerPoint online
Just in case the Skype for Business client is not included in your Microsoft Office Suite it can be procured by using one of the download-links on the right hand side.
In order to use Skype for Business it needs to be activated with your RHRK-Account by entering the Serviceportal.
Once the activation is completed you can use the Skype for Business client with your RHRK-Account.
Attention, your Login address looks like this benutzername(at)uni-kl.de
Our stand alone version of Skype for Business is supported until 14.10.2025 and runs independently from Skype for Business Online.
Video conferencing with Jitsi
Jitsi is an open source high quality video conferencing application with low latency.
This application has been developed for ad hoc video calls. The more participants you have in a call, the more resources you need for your hardware.
For best use, you are advised to limit the total amount of participants to six.
If you are planning on a conference exceeding 6 participants, you should keep the usage of video and audio streaming as low as possible.
Notice: The RHRK is running the Jitsi server but cannot provide support for your conferences. We do appreciate your understanding.
Please use Jitsi only with the Google Chrome browser (or a chrome-based web browser) or with the client app available for Android and iOS.
Using other browsers may result in malfunction of the entire conference.
Remote access to your Windows working environment
Use our Windows Remote desktop server to view and work with your Windows work environment on your PC or laptop.
Expansion of the Windows remote desktop servers (terminal servers) of the RHRK - Shutdown of the Virtual Desktop Infrastructure (VDI).
Until April 23, 2021, we are rebuilding our Windows remote server landscape. The terminal server farm will be enlarged and the scope of the software provided expanded. The provision of Virtual Desktop Infrastructure (VDI) will be discontinued in return.
The provision of special management software will continue via Citrix. There will be no changes here.
Of course, we will do everything we can to minimize any possible restrictions for you during the restructuring phase.
The RHRK provides Windows servers on which you can work remotely from outside the campus. In this case the programs are executed on the server, the display and control is done on your own device. (Remote Desktop)
The Windows remote desktop servers (terminal servers) provide each RHRK account holder access to their own Windows desktop environment with their personal home directory.
For remote access to their personal Windows desktop, students can use the terminal servers at the address "ts‑stud.uni‑kl.de", employees log in at "ts.uni‑kl.de".
To connect to the servers from off-campus, establish the remote desktop connection to "ts‑stud.uni‑kl.de" or "ts.uni‑kl.de" via the gateway server rdsgate.uni‑kl.de. A VPN connection is not required.
Guide for ZV employees
If you use a service laptop, please use it as usual from home (with VPN connection to the TUK).
Alternatively you can also use the option described for working on a PC.
If your workplace has been converted to a PC in the last few months, please use the address ts.uni-kl.de as described above. This will take you to a working environment similar to your PC, which is configured as on your PC. However, individual applications are not available. If you regularly use Citrix applications (e.g. HIS or MACH C/S), please read the additional instructions for ZV employees (to the right or below) to access them.
Instructions for external access
Windows 10 [DE] (349 KB)
Instructions on how to establish a secure RDP connection with the Windows remote desktop servers through rdsgate.uni‑kl.de as gateway server using a Windows 10 PC. Download 1_TS_Gateway__Windows_10_.pdf
Mac OS [DE] (1 MB)
Instructions on how to establish a secure RDP connection with the Windows remote desktop servers through rdsgate.uni‑kl.de as gateway server using a MAC. Download 2_TS_Gateway__Mac_.pdf
If you should run into problems setting up a remote desktop connection using a windows client you do have the option to use the Bitvise SSH client to establish a connection. Please follow the Bitvise instructions.
Additional instructions for ZV employees
Accessing ZV applications [DE] (755 KB)
Special instructions for accessing ZV applications depending on your working environment on the campus. For example if you are using a thin client, a PC or laptop at work. Download Zugriff_auf_ZV-Anwendungen_2020-19-03.pdf
Remote access to your Linux working environment
If you want to work under Linux, the terminal servers LINDA/LINDB or the high-performance computer Elwetritsch are available.
VPN is not required.
The two Linux terminal servers linda.rhrk.uni-kl.de and lindb.rhrk.uni-kl.de offer a standard Linux desktop (MATE) with the common Linux applications.
All RHRK account owners (employees*, students, guests of the TUK) are entitled to access.
Access is possible via:
- SSH or X2Go (VPN connection required)
- RDP (through gateway server rdsgate.uni-kl.de without VPN)
To set up an RDP connection from your Linux client, please follow the instructions to establish an RDP connection through the gateway server using the Linux application Remmina. If you are not using a Linux Client to set up the connection from, follow the instructions available for connecting Windows or MacOS Clients with the Windows remote desktop servers, but replace ts.uni-kl.de by linda.rhrk.uni-kl.de or lindb.rhrk.uni-kl.de.
Elwetritsch high-performance computer
The high-performance computer "Elwetritsch" offers a standard Linux desktop (MATE) with the most common Linux applications on the login nodes.
Access is possible via SSH, RDP and NX.
In addition, scientific applications such as Abaqus, ANSYS, Hyperworks, etc. can be used interactively with OpenGL support and extensive calculations can be performed via a batch system.
Employees* of the TUK are authorized to access the system. Students can also be granted access to the RHRK service portal by a member of staff.
VPN - Access to services in the TUK network
For access from home to a few IT services of the TUK, your computer or laptop must become part of the TUK network. This is realizable with the software Anyconnect, which creates a so-called VPN connection. VPN stands for Virtual Private Network. Like through a tunnel, communication with other devices in the network is secured.
You will need your RHRK account to establish a VPN connection.
If it is not necessary please work without a VPN connection, in order to save resources for other users working from home.